The role of a Butler
A Butler can fall into the category of domestic staff or management staff depending on their responsibilities.
A Junior Butler will be involved in hands-on housekeeping, service, packing of suitcases, answering the door to guests/taking coats & jackets, errand running, accompanying the Principal overseas and acting as a general fixer whilst the Principal is travelling. They will be getting constant direction and training from a Head Butler or House Manager who will ensure they are conducting their duties to the best of their ability.
A Head Butler is responsible for running an extended team of domestic staff. They will have at least one additional Butler supporting them, plus housekeeping staff. They are at the forefront of all aspects of service including the management of wine cellars and cigar humidors.
Head Butlers are hired for private household positions as well as onboard superyachts and can work alongside a Chief Stewardess/Steward or Purser and are either individually or jointly responsible for the running of the interior team.
They will typically oversee the running of additional global residences and will recruit and train any new domestic staff, ensuring the same level of service is received by the Principal at all locations.